Home Care

Weekly check of interior critical systems: heating/cooling, plumbing, electricity, and security.

Weekly check of exterior: propane supply monitoriing, lightbulb replacement, drainage/ice problems, and physical damage.

Contracted snow removal

Replenishing of occupant supplies and consumables before and after each arrival and departure.

Arrange for contracted services: boiler maintenance, fire suppression system inspection, propane regulators, and septic system maintenance.

Arrange property access for subcontractors: pest control, A/V technician, plumber, electrician, etc.

Weekly hot tub checks and basic chemical balance and maintenance.

Routine maintenance work (i.e., changing light bulbs, maintaining toilets, showers, bathtub).

UPS and FedEx delivery service.

Designated point of contact.

Vacation Rental

Integration with Escapia®, owned by HomeAway®, the industry’s most powerful combination of property management software with the industry’s leading distribution network.

Moonlight Lodge Member Services front desk 7AM – 9PM.

In-person check-ins.

Extensive lodging guest contacts – we build relationships with those staying in your home.

Pre- and post-visit home checks.

All-encompassing coverage and team – Sales, Housekeeping, Maintenance, Member Services, and Security all located in Moonlight Basin.

Personal Moonlight Residential Vacation Planner and Concierge.

Concierge Services from 7AM – 9PM.

Moonlight Security on duty from 7AM – 3AM.

Lodging Reservationist available from 9AM – 5PM, Monday-Friday.

Owner Escapia® account where you can view an interactive Owner calendar, accounting, and financial reports.

Optional daily Housekeeping.